Doing the right thing – Trias Politica of Information Security Part I

In this short movie we share the story of James and how he learned that the separation of powers is a good practice for the Governance, Risk and Control of IT services. This way of working is part of the Opsasto practice. Trias Politica of Information Security

October 2, 2017December 25, 2022 dimitri geelenLeave a comment

Sourcing for operational readiness

Why operational readiness matters! An organization that doesn't prepare for the operational phase can be found struggling with issues long after the introduction and as a result will have a lower return on their investment. The Benefits of first time right The cost for resolving an issue is generally significantly higher when the service is… Read More

April 25, 2017December 25, 2022 dimitri geelenLeave a comment

About Opsasto

The OPSASTO approach is a write-up of good practices from my seven years at Shell as a Supportability and Transition Management Lead… Read More About Opsasto

April 13, 2017December 25, 2022 dimitri geelen1 Comment

INFOGRAPHIC: The eight Opsasto assurances for enabling operational readiness

INFOGRAPHIC: The eight Opsasto assurances for enabling operational readiness… Read More INFOGRAPHIC: The eight Opsasto assurances for enabling operational readiness

April 9, 2017December 25, 2022 dimitri geelen1 Comment

INFOGRAPHIC: MIXING AGILE and WATERFALL

INFOGRAPHIC: Mixing agile and waterfall… Read More INFOGRAPHIC: MIXING AGILE and WATERFALL

March 27, 2017December 25, 2022 dimitri geelenLeave a comment

Do ITIL processes still have value in devops? YES!!! (short rant)

How often did I read or hear this questions and every time I wonder if the person asking it understands the purpose of the ITIL processes… Read More Do ITIL processes still have value in devops? YES!!! (short rant)

March 2, 2017December 25, 2022 dimitri geelenLeave a comment

Does your process still make sense? (The Process Pragmatist Short Video)

October 26, 2016December 25, 2022 dimitri geelenLeave a comment

Introducing the process pragmatist

introducing process pragmatism and touching why this is needed for the governance of cloud services… Read More Introducing the process pragmatist

July 16, 2016December 25, 2022 dimitri geelenLeave a comment

The eight opsasto assurances

INFOGRAPHIC: The eight opsasto assurances… Read More The eight opsasto assurances

July 3, 2016December 25, 2022 dimitri geelenLeave a comment

OPSASTO, An approach to enhance operational readiness

How we can get more value out of our IT Services through sourcing them with secure and reliable operations in mind. Berlin, June-2016… Read More OPSASTO, An approach to enhance operational readiness